P17

Solutions for Market Research Firms

Support we offer

How we are different

Over a decade of impeccable global track record

Trusted partner of some of the largest market research firms

Expertise in industry leading tools

Uninterrupted, flexible and customized support models

Quick scalability and integration

Productivity and efficiency gains

Consultative approach

Industry leading certifications and sophisticated compliance framework

ESOMAR corporate member and adheres to its Market Research code

ISO 20252, 9001, 27001 certified, ensuring highest levels of data security and compliance

What we have done

Support for Consulting and Corporate Firms
eNPS for a Global Hospitality Firm
What we are proud of

51%

increased customer satisfaction

49%

increased retention

Support for Consulting and Corporate Firms
Data Processing Support for a Telecom Firm’s Global Expansion
What we are proud of

14.1%

increase in revenue

26.2%

increase in mobile customers

Support for Consulting and Corporate Firms
TURF Analysis for a US FMCG Firm
What we are proud of

Successfully retained the best product attributes

Boosted client sales through new product combinations

Support for Consulting and Corporate Firms
Conjoint Analysis for a Dutch Brewing Company
What we are proud of

Improved customer perception

Increase in sales for client

Support for Consulting and Corporate Firms
Understanding Perception Regarding a Particular Drug
What we are proud of

Improved CSAT ratings

Improvised packaging

Support for Consulting and Corporate Firms
Improving performance of customer service function
What we are proud of

10-15%

Improvement in operational efficiency

Shift focus on more critical function areas

Support for Consulting and Corporate Firms
Market Assessment – Online Banking Services
What we are proud of

Assess the adoption rate of online banking services

Improved CSAT ratings; Remarkable interest generation

Our perspective on Solutions for Market Research Firms
Artificial intelligence in market research Blog
Artificial intelligence in market research

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The impact of COVID-19 on China’s economy

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China’s tech giants are bringing their AI capabilities to the global market Blog
China’s tech giants are bringing their AI capabilities to the global market

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Meet our experts

Sumit Soni

Associate Director – Market Research Services

Sumit heads Market Research Services at Acuity Knowledge Partners, responsible for managing innovation, market expansion strategy and continued enhancement of client returns. He has over 15 years of experience across multiple service lines, including consulting, market research, data analytics, strategic and business research, and financial services. He is an ESOMAR member.

Sumit Soni
Sumit Soni

Associate Director – Market Research Services

Sumit Chhabra

Senior Director – Corporate, Consulting & Private Equity Services

Sumit heads the Consulting & Private Equity vertical at Acuity Knowledge Partners. He also oversees the China Delivery Centre. Sumit is responsible for strategy formulation and implementation, innovation and business development, in addition to providing oversight to delivery groups. He has more than 18 years’ experience across diverse lines of services, including private equity, consulting, market research, investment banking, and commercial banking. In his previous roles at Acuity Knowledge Partners, Sumit was instrumental in setting up the Investment Banking vertical and multiple other services. He also led the business turnaround of a subsidiary company as its COO. He is a chartered accountant and a national rank holder in the foundation level of ICAI.

Sumit Chhabra
Sumit Chhabra

Senior Director – Corporate, Consulting & Private Equity Services

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