Customer Due Diligence Services
The global anti-money laundering (AML) efforts to address financial crime have made transparency of financial activity a priority – it is critical for organisations to know who they are doing business with.
Our know your customer (KYC)-managed services enable organisations to stay ahead of the regulatory curve by bringing deep domain expertise and industry-led capabilities to provide integrated KYC lifecycle management. Based on a client’s directives and needs, we design KYC solutions that can aid in creating overflow capacity for new client onboarding processes or work through client KYC profiles that are due for scheduled renewals.
We offer the complete range of KYC and customer due diligence services, including the Customer Identification Program (CIP); development of customised risk rating methodologies; politically exposed person (PEP), specially designated national (SDN), negative news or adverse media, and enhanced due diligence (EDD) monitoring; review of anti-financial crime (AFC) policies and procedures; vendor due diligence; and country risk reports. On the AML front, we track suspicious transactions and compile and report associated suspicious transaction reports (STRs).
KYC and Customer Due Diligence support we offer
- Customer identification program (CIP)
- Customer due diligence (CDD)
- Enhanced due diligence (EDD)
- Correspondent banking due diligence
- Risk assessment and customer risk rating (CRR)
- Sanctions screening (OFAC, EU etc.)
- Politically exposed person screening
- Adverse media screening
- KYC remediation and renewals
- Alert investigations
- Customizable due diligence reports
- Managed services using Bureau van Dijk as the data platform
- Data auditing, cleansing, and validation
How we are different
Optimised KYC solutions with a reduction in total cost of KYC compliance.
Leverage our deep KYC/ client due diligence transition and operations experience to reduce delivery risk and achieve targeted outcomes.
Our KYC solutions are structured with teams focusing on specific entity types and risk categories.
What we have done
Clearing Alert Backlogs – A Global Mining Firm
What we are proud of
Saved in operating costs
In the News
“The Future of KYC Compliance — Insights from Jehan Jeyaretnam”Read More
“Innovation in compliance with Tom Fox- Knowledge process outsourcing with Jehan Jeyaretnam”Read More
“Done right, outsourcing compliance can be rewarding”Read More
Our perspective on KYC and Customer Due Diligence
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Meet our experts
As Head of Financial Crime Compliance (FCC) vertical, Kumail oversees the engagement management and delivery framework for Due Diligence operations, Transaction Monitoring and AML Analytics. He is also responsible to strengthen the vertical by recommending optimal business solution to clients and technology oversight for FCC vertical. Kumail has 25+ years of prolific experience in KYC/AML operations, back office operations, process migration, business analysis and system implementation, process deliveries and team building. He puts strong focus on identifying risk in a process and believes in leveraging his IT know-how for automating operations.
Jehan is global head of Compliance Services, serving buy- and sell-side clients. He was previously the head of global projects and transitions — equity, and led all inbound scoping requests and delivery solutions for buy- and sell-side clients. Jehan managed the setup and transition of several large engagements, including lift-and-shift of processes for clients across multiple work streams. He has over 17 years of experience in investment research and analysis, compliance, project management, audit control and systems implementation. He has led large projects and teams across multiple work streams and global locations and is a Certified Investment Advisor (Colombo Stock Exchange)
Manjunath has over 13 years of experience in financial services and compliance offshoring in the areas of know your customer (KYC), anti-money laundering, transaction monitoring, email surveillance and foreign exchange. He previously worked at Deutsche Bank, Amicorp India Pvt. Ltd. and Thomson Reuters. At Acuity Knowledge Partners, Manjunath has been part of multiple engagement and is responsible for delivering KYC projects for the firm’s compliance clientele globally. Manjunath is a MBA in finance and marketing from Bangalore University.