Overview
Acuity Knowledge Partners offers comprehensive web content management services ranging from content maintenance, content publishing, web asset creation, content audits and platform migration. Our web content management specialists are proficient in industry leading enterprise Content Management Systems (CMS). We provide support on web content edits, document uploads, regulatory updates, web page builds, multi-language versioning and digital distribution of marketing collateral.
Our experts also manage internal document repositories, reusable CMS component builds, responsive CMS template creation, interactive widgets and dynamic chart creation while ensuring content complies with necessary regulations and brand guidelines. Cross browser/responsive testing, pre-publishing and post-publishing testing are key practices we incorporate in our quality assurance. Our specialists with the right domain knowledge ensure our clients have a competitive edge via diligent publishing of timely, accurate and compliant digital information.
Moreover, under our array of web content management services, our expertise has progressively expanded to include Web and Document Accessibility. We provide consultation and implementation support in incorporating accessibly provisions for websites and digital documents on par with Web Content Accessibility Guidelines (WCAG), Americans with Disabilities Act (ADA), and USG guidelines.
Who we serve
- Private Equity and Venture Capital
- Corporate and Investment Banks
- Commercial and Regional Banks
- Asset and Private Wealth Managers
- Mutual Fund and ETF Providers
- Index Providers
Support We Offer
Content updates and publishing
Update client sales and marketing, and research articles across literature libraries, ensuring the proper use of tagging, metadata, and categorization
Update web pages to reflect the latest information and corporate announcements
Implement time-sensitive regulatory updates and disclaimers across regional websites
Ensure all fund pages are up to date with the latest performance data and fund-related material
Personalize content based on user segmentation and regions
Maintain internal document repositories with accurate version control
Page builds and publishing
Create new web pages with existing page templates and reusable components on the CMS(Content Management System) using client-provided content
Apply the latest design trends to highlight content in order to achieve maximum reach
Execute multi-page web campaigns based on marketing promotions or events
Publish time-sensitive news releases and blog posts in an accurate manner
Create fund pages with embedded data source connections and HighCharts linking
Liaise with client internal legal departments to ensure all content is compliant with financial reporting standards
Carry out quality checks post-publishing and cross-browser tests to ensure compatibility
Content audits
Carry out standard content audits to identify broken links and duplicate or missing content; conducted through web tools such as SEMRush, Screaming Frog, and Nibbler
Conduct periodic content audits to identify any accessibility or other web standard inconsistencies
Address any discovered issues to ensure the website is compliant with search engine optimization (SEO) and web standards
Ensure all marketing collateral hosted in the website and internal document repositories is within compliance validity periods and that expired material is archived
Periodic backing up of web pages in .PDF format for regulatory purposes
Automated auditing solutions
Create custom tools and scripting to cater to web audits that cannot be implemented through standard tools
Accessibility
Providing consultation to the clients on digital document accessibility best practices and accessibility remediation tools
Developing a comprehensive database of marketing collaterals that were strictly required to be made accessible as per the regulatory requirements
Establishing a standardized accessibility remediation process under the existing document creation procedure
Achieved the internal client targets with zero deviations on ensuring digital document accessibility
Incorporating a proactive real-time monitoring process to ensure 100% accessibility compliance on published digital documents at all times
Development of a comprehensive database via website crawls of all impacted web locations that required WCAG remediation solutions
Diligent prioritization and implementation of WCAG remediation solutions based on importance and web links volumes respectively
Systematic allocation of project team resources and attainment of project goals 40% faster than estimated timelines
Tools
Sitecore
Drupal
Optimizely Content Cloud
Wordpress
Adobe Experience Manager
Joomla
HubSpot CMS Hub
Bloomreach
Kentico
Contentstack
Our Perspective on Web Content Management & Accessibility
Meet our experts
Frequently Asked Questions
Why is web content management important for financial services?
In the financial services sector, a website is the gateway to a wealth of product information. Companies in the financial services space must use a content management system (CMS) to update web content, data, documents and media. The nature of regulations in the sector mandates that companies disclose specific information to clients and prospective investors in a timely and accurate manner. In addition, the website needs to frequently disseminate thought-leadership content and ensure general company information is always up to date. Having effective web content management processes and specialists with CMS expertise helps streamline these requirements.
How can asset managers benefit from having an optimised web content creation and publishing strategy?
By implementing an optimised web content creation and publishing strategy, asset managers can effectively disseminate marketing material to promptly publicise services and capabilities. This would also help share insights and research on changing market conditions, evolving trends and new events to gain better customer reach.
Asset managers could also ensure that time-sensitive fund data, regulatory material and prospectus information are available on time. They could effectively showcase company information such as investing philosophy, history, management personnel, thought leaders and portfolio managers.
Why is it important to conduct routine web content audits?
It is important that organisations frequently conduct web content audits with the assistance of web-crawling tools. These audits reveal content that needs updating, gaps that new content could fill and obsolete content that should be removed. Such audits also help maintain regulatory compliance, improve page speed, enhance usability and maximise search engine visibility.