Survey Programming

Overview

Our survey programming services are tailored to empower your business with actionable insights. Our seasoned team of survey programming specialists brings a wealth of experience and expertise in advanced survey analytics including key driver, Conjoint, hierarchical cluster, Kano, MaxDiff and Van Westendorp analysis to extract valuable insights from surveys and help you with data-driven strategies, product development and overall direction, reducing reliance on guesswork.

Tailored to specific business needs, our services can adapt to the needs of a sector and target audience and can be customised to extract the right information from a wide range of surveys, including consumer surveys, business surveys, product feedback surveys and marketing surveys.

We have expertise in all the major survey programming and feedback management platforms, including

  • Forsta Plus, formerly ConfirmIT

  • Qualtrics

  • Forsta, formerly Decipher

  • Dimensions

  • Trivian

  • SurveyToGo

How we are different

ESOMAR corporate member adhering to its market research code

ISO 20252, 9001, 27001 certified, ensuring highest levels of data security and compliance

Enhanced survey experience using Flash, Silverlight embedding and Image/Audio/Video file upload features

Custom design themes with user-friendly interface and fluid navigation across platforms

Auto advance (SA based) + time between screens

Provide recommendation on skip patterns, logic checks, color coding and more

Built-in library of codes, snippets for quicker Turnaround & lower costs

Rapid results or topline reports including PowerPoint, Word and Excel exports

What we have done

Support for Consulting and Corporate Firms
eNPS for a Global Hospitality Firm
What we are proud of

51%

increased customer satisfaction

49%

increased retention

Support for Consulting and Corporate Firms
Improving performance of customer service function
What we are proud of

10-15%

Improvement in operational efficiency

Shift focus on more critical function areas

In the News

The Market Research Society
Abhishek Bhatia, recognized as one of the Research Heroes by Market Research Society (MRS)

Read here

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Meet our experts

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