The Official Blog of Acuity Knowledge Partners

Digital Disruption in Commercial Lending

Published on February 14, 2018 by Maulin Thaker

Global Commercial Lending is in the midst of a renaissance with the emergence of an enhanced ecosystem of communication inter-linkage between lenders and their existing/prospective clients. Ongoing technological advancements in this space have the potential to disrupt the roles of risk personnel, from back-office to front-line lenders. The emphasis here is mainly on the technology initiatives taken up by Banks and Credit institutions with the aim of boosting their lending activities. These can be classified as:

Internal Initiatives

  • Significant investments in back-office digitization; leverage automation to streamline operations and achieve cost efficiencies. The introduction of robots is an ideal example.

  • The launch of block chain based solutions with agile and open systems to enable seamless third-party integration

  • Provide transparent and convenient corporate payment services in real time

  • The migration of data, processes, and infrastructures to hybrid (a mix of private and public cloud services) cloud-based systems

External Initiatives/Factors

  • The use of technology-powered marketplaces that connect borrowers and lenders

  • Utilize Application Program Interfaces (APIs) to partner with “FinTech firms” and meet the unique needs of corporate customers

  • The use of predictive analytics for credit scoring institutions and overall risk management

  • The introduction of new banking industry regulations as supervisory bodies push for a level playing field between various players, such as Fintechs, Challenger Banks, and Neo Banks

All of the above may not occur simultaneously, but they will result in:

  • Significant time savings for both the business and commercial lenders, with an increase in online and mobile reporting capabilities

  • Facilitation of a more meaningful communication between the two parties

  • Effective implementation of sales strategies

  • Stronger credit risk management

  • Reduction in the time spent in reporting tasks

Key trends that are likely to dominate Corporate Banking in the 21st century

The world of APIs – In legacy structures, Banks and financial institutions have organized their core financial information in financial spreading software, excel spreadsheets, documentation software, core processing systems, and commercial loan systems, while generic data is housed in loan origination systems. So, in essence, the origination and booking were located in one place, while loan activity monitoring resided in an altogether separate silo. However, in today’s world of data integration via APIs, a seamless assimilation of this data will allow lenders to appreciate a more thorough picture of client relationships.

24/7 Virtual underwriting support – Faster response times to new loan requests and credit line increases will be the new norm, as refined data integration will essentially allow loan origination systems to seamlessly communicate with the financial spreading technology. On the other hand, commercial borrowers will be able to safely update their financial records in the back end using the electronic medium. So, for instance, any updates to client data will be merged into a running historical spread of each business client and any related parties, such as guarantors, thus allowing continuous virtual underwriting.

Predictive lending analytics – Banks should be able to anticipate upcoming loan requests, based on the borrower’s financial condition, if the above mentioned continuous virtual underwriting reaches its logical conclusion. In addition, factors such as external events impacting the borrower’s industry can also be incorporated into the predictive model. Lenders willing to grow their portfolios from within their existing client base can find this extremely useful.

Data Integration enables intelligent user interface – The data integration mentioned above facilitates a more interactive User Interface (UI). Each lender will be able to see calendars, incoming loan requests, task lists, renewals, loan pipelines, existing portfolio statistics, sales goals, and much more through the use of customizable web dashboards.

Acuity Knowledge Partners, through its Commercial Lending practice and innovative Business Excellence and Automation Tools (BEAT) solutions suite, enable banks and financial institutions "to" achieve significant operational efficiencies.

What's your view?
Thank you for sharing your Comments

Share this on

About the Author

Maulin has over 12 years of experience across Equity research, Commercial Lending and Corporate finance/consulting. At Acuity Knowledge Partners, he is involved in Pre-sales efforts and special client projects along with thought leadership and marketing initiatives for the commercial lending vertical.

Prior to joining Acuity Knowledge Partners, Maulin was with an institutional equities team at New York based Brown Brothers Harriman for over 6 years, mainly providing US thematic-strategy research to global buy-side clients. He holds an MBA-Finance from Pace University – New York (USA) and is a qualified Chartered Accountant from India.


Evgeniy Pogrebnyak

29-Aug-2018 11:45:55 am

I think a neglected next step in corporate lending will be establishing new requirements for project disclosure and continious monitoring, enabling more transparent projects to get better financing either from banks, or lending marketplaces, or other types of investors. By standartising this disclosure, we allow more players to step on and to reduce costs of analytics and sector reseach by lenders, ultimately borne by clients.

 post image 2 Blog
Factors that make trade finance operations more ....

Trade finance is the lifeblood of international trade; it facilitates trade and offers a w....Read More

 post image 2 Blog
Impact of the metaverse on the financial world....

Augmented reality (AR) technology brings the digital world into our physical world, wherea....Read More

 post image 2 Blog
SEC’s 2023 Exam Priorities – Spotlight b....

Introduction The Securities and Exchange Commission (SEC) announced its 2023 examination ....Read More

Like the way we think?

Next time we post something new, we'll send it to your inbox