IB Support for US-based TMT-focused Investment Bank

The client is an independent investment and merchant bank with focus on technology, media, telecommunications (TMT), consumer, and creative industries which is in partnership with Acuity since 2018
- Headquartered in New York with offices in San Francisco, London, and Paris
The primary objective was to set up a team who could support the onshore junior/senior banking team in the preparation of deal materials.
The client faced the key challenges:
- Capacity of onshore analysts was tied up in repetitive tasks such as Newsletters and SPAC database updates, with limited bandwidth for more client-facing tasks.
- Regular attrition and high cost associated with junior in-house analysts, hence there was no quick access to a talent pool.
- Needed CRM assistance to maintain the database of their clients.

Set up an offshore team with experience in the TMT sector and a skill set to match the specific client requirements.
Created SOPs / standard methodologies to ensure the output is consistent and of quality.
Incorporated multiple layers of checks of the output to ensure the highest level of quality.
Gradually broadened the coverage universe to include different investment banking products and groups.
Provided extended hours coverage from India with sufficient overlap between onshore – offshore.
To improve the quality of work, have taken regular feedback from the client and provided training to the offshore analysts to meet specific client requirements.

Strategic projects: Provided support to bankers and the TMT team on projects which were strategic in nature.
Savings: The support of IB services provided quicker turnaround on requests and saved lot of time and cost effort for the client.
Senior banker support: Supported senior bankers on important projects which helped in relieving the onshore junior bankers enabling them to focus on more complicated tasks.
Database maintenance: Taking ownership of regular newsletters (TMT / SPAC / Sports-tech) work so that onshore bankers can be free from repetitive tasks.
Mid-office support: Supporting the mid-office team i.e., Technology and CRM team along with the front-end IB team.

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