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Solving the Puzzle of Enhanced Due Diligence in KYC: The role of compliance service providers

Published on March 23, 2023 by Suresh Chavali

The financial sector is heavily regulated, with strict know your customer (KYC) and anti-money laundering (AML) policies in place. Financial institutions such as banks must conduct thorough customer due diligence to comply with regulations and identify potential financial crime. Enhanced due diligence is a crucial aspect of KYC that requires additional scrutiny and investigation of high-risk customers. Compliance service providers play a vital role in helping financial institutions conduct EDD and meet regulatory requirements.

What is enhanced due diligence?

Enhanced due diligence (EDD) is an additional level of investigation that goes beyond standard KYC procedures. It is typically applied to customers deemed to be high-risk due to factors such as their occupation, country of residence or nature of business. EDD aims to identify and mitigate potential financial crime risk, including money laundering, terrorist financing and bribery.

EDD involves a range of procedures, including gathering additional customer information, verifying the source of funds and conducting periodic checks to ensure ongoing compliance. The extent of EDD required depends on the level of risk associated with the customer. For example, a politically exposed person (PEP) may require more in-depth investigation and ongoing monitoring than a regular customer.

The role of compliance service providers:

Compliance service providers offer a range of services to help financial institutions comply with KYC and AML regulations:

1. Risk assessment:

Compliance service providers help financial institutions assess the risk associated with high-risk customers. They conduct detailed risk assessments that take into account factors such as the customer's location, occupation and business activities. These assessments help financial institutions determine the level of EDD required and ensure they comply with regulatory requirements.

2. Customer due diligence:

This entails gathering additional information about the customer, including their source of funds, business activities and beneficial owners. This information is used to verify the customer's identity and assess the associated level of risk .

3. Ongoing monitoring:

This includes monitoring transactions, assessing changes in the customer's risk profile and conducting periodic reviews. Ongoing monitoring helps financial institutions detect potential financial crime risks and ensure ongoing compliance with regulatory requirements.

Benefits of using compliance service providers for EDD:

These include the following:

1. Expertise:

Compliance service providers have the expertise to conduct EDD and assess the risk associated with high-risk customers. They can help financial institutions navigate complex regulatory requirements and ensure compliance with KYC and AML regulations.

2. Efficiency:

Compliance service providers offer efficient and streamlined EDD processes that save financial institutions time and resources. This is particularly important for financial institutions that have large volumes of high-risk customers.

3. Accuracy:

Compliance service providers use advanced technology and data analytics to conduct EDD and assess the risk associated with high-risk customers. This results in more accurate risk assessments and improved detection of potential financial crime risks.


In conclusion, Enhanced Due Diligence (EDD) is a critical component of an effective KYC/AML program, but it can be a time-consuming and resource-intensive process. At Acuity Knowledge Partners, we offer comprehensive KYC/AML services, including EDD, that are designed to help financial institutions identify and mitigate potential risks associated with high-risk customers. Our services are tailored to meet each client's unique needs, and our experienced team of compliance professionals leverage the latest technology and industry best practices to provide efficient and effective EDD services. By partnering with us, financial institutions can benefit from streamlined EDD processes that improve efficiency, reduce costs, and ensure compliance with regulatory requirements. Additionally, our services can help organizations achieve their business objectives by allowing them to focus on their core business activities while we handle the KYC/AML compliance. By choosing Acuity Knowledge Partners as your KYC/AML service provider, you can be confident that you are receiving the best possible support to help you achieve your compliance objectives.

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About the Author

Suresh Chavali has over 11 years of experience in compliance, having worked for various firms including Barclays and Deutsche Bank. His expertise spans across the risk and compliance sector, focusing on know your customer (KYC) and risk management. At Acuity Knowledge Partners he is responsible for Pre-sales and Product Management support to Compliance Services. Suresh has done his engineering from JNTU Hyderabad.

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