Uberisation of Lending: How banks can stay ahead of the curve

The banking industry is undergoing a transformation as banks are facing increased competition from alternatives, such as shadow banks, challenger banks, and new-age FinTech firms. According to market data sources, the total assets of nonbank lenders have surpassed $18 tn, ahead of commercial banks’ $16 tn.
Lenders are looking to achieve a favorable cost-to-income ratio, while complying with stringent regulatory requirements. Customers are seeking a differentiated experience, whereas technology is playing a wider role in lending transformation. Banks will need to ensure that strategic programs are integrated to generate value with minimal internal re-structuring.
The webinar presents our experience in enabling traditional lenders to stay ahead of the curve and strike a balance between higher customer expectations and risk-return trade-off. We will take you through some of our unique experiences and present best practices on improving your front office effectiveness, increasing operational flexibility, and driving revenues for the bank.

Key Takeaways

Challenges faced by traditional lenders globally
Strategies that can be explored by lending firms to stay ahead of the curve
Best practices based on what other banks are doing to empower their staff to do more client differentiating activities
Improving Risk Management for commercial banks and lending firms


Damian Burleigh

Managing Director and Global Head of Sales and Marketing

Damian leads the sales and marketing organization at Acuity Knowledge Partners. He has more than 20 years of experience in sales, marketing, and product development and is responsible for developing the sales pipeline, achieving sales targets, and building and expanding senior client relationships. Prior to his role at Acuity Knowledge Partners, Damian was Senior Director of EMEA and Africa Sales. He managed a team covering key European markets, including the UK, Germany, and Italy. Prior to joining Acuity Knowledge Partners, Damian was Managing Director – EMEA Sales, Marketing and Client Services for Standard & Poor’s Capital IQ. Earlier, he was Managing Director of S&P’s Investment Services group.

Rajul Sood

Senior Director - Commercial Lending

Rajul heads the commercial lending practice at Acuity Knowledge Partners and has been with the firm for over 15 years. She is responsible for strategic planning, delivery oversight and management, quality assurance and supporting the innovation and technology initiatives in Lending. Rajul has extensive experience in investment banking analytics and commercial lending research services. Apart from banks, the teams she oversees also have in-depth experience in working across different lending products, processes and systems for Fortune 100 companies, SMEs and real-estate businesses. She holds a Master of Finance and Control, and a Bachelor of Commerce from Delhi University.

Subhrojyoti Mandal

Director, Commercial Lending

Subhro has over 16 years of experience in Credit Analysis across asset classes. He heads the projects and transition team for corporate and commercial lending domain. He holds a masters degree in commerce and completed Post Graduate Program in Artificial Intelligence for Leaders from UT Austin

Uberisation of Lending: How banks can stay ahead of the curve

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