Banking Operations Support Services

Overview

In the current environment, where everything seems to be uncertain, volatility and change remain constant. As the global markets open after months of lockdown, M&A deals that had been stalled or postponed are now being reconsidered, making it the right time for investment bankers and advisory firms to gain first-mover advantage.

Specialized in providing end-to-end banking operations support functions with a risk-proof audit process coupled with domain knowledge and data analytics.

Transparency and flexibility are non-negotiable in the fast-evolving banking landscape. Regardless of a company’s size or its reliance on legacy systems versus new digital platforms, banking operations support services are a key piece to timely answer internal and external requirements as well as reducing operational burdens. Acuity focuses on providing flexible solutions to our clients, regardless of their size or existing technology infrastructure in the areas encompassing expense management, FP&A, accounting, executive admin support, invoice management, vendor management, and other operational areas.

Who we serve

Independent / Boutique Research & Advisory firms
Private Wealth Management firms
Broker & dealers
Commercial & Regional Banks
Corporate and Investment Banks

Support we offer

Expense Management Support

Offers overall end-to-end expense management solutions, including reporting and audit processes that adapt to your business requirements
- Workflow and indexing for travel and expense
- Expenses audit process
- Weekly and monthly expense reports
- Reconciliation of financial transactions
- Settlement run execution
- Merchant invoice research and retrieval

Financial Planning & Analysis Support

Offers comprehensive coverage of planning, forecasting, budgeting, headcount processing and analytical activities.
- Planning and Budgeting
- Forecasting and Modeling
- Management and Performance Reporting
- Scenario Planning
- Cash Flow and Financial Reporting
- Variance Analysis

CRM Support

Offers capabilities to streamline contact management, CRM migration and maintenance, deliver tailored BI solutions and support marketing activities.
- Screening and updating contact and account data
- Standardizing datasets and validating information
- Account mapping
- Database management
- Automating reports and dashboards
- Marketing materials support

Executive Assistant Support

Has robust processes and domain experience in providing Executive Assistant Support to deliver best-in-class services with a cost savings approach.
- Travel Management
- Expense Management
- Calendar & Event Management
- Purchase Order Management
- Organization Management
- Other Administrative Support

Vendor Management Support

Provides resourceful engagement in vendor set up, onboarding and maintenance, while offering clients with contract management support.
- Monitoring agreements and tracking performance metrics
- Conducting vendor checks and due diligence
- Handling contract amendments, renewals, and terminations
- Vendor risk analysis and data review
- Collection and validation of vendor documentation
- Managing vendor relationships and drafting agreements

Invoice Processing Support

We are able to assist our clients with the initial data capture and validation of invoices, ensuring they have clear visibility of invoice statuses from the beginning.
- Invoice reconciliation
- Ensuring invoice approvals
- Monitoring accuracy of payments
- Preparing periodic invoice reports
- Updating invoice trackers
- Resolution of discrepancies

Data Management Processes

Helps financial institutions in identification and management of inaccuracies, incomplete, or inconsistent data.
- Identifying and resolving data inconsistencies
- Integrating data from multiple sources
- Implementing data governance frameworks
- Enhancing data storage infrastructure and optimizing retrieval processes
- Ensuring data privacy and security
- Track performance metrics

Internal Reporting

From day-to-day tasks to complex internal planification, Acuity solutions can suit different company internal requirements and processes.
- Preparing MIS reports to support management decisions
- Automating reporting processes
- Tracking claims for inclusion in relevant reporting structures
- SOX reconciliations
- Monitoring processes and assessing key performance metrics
- Other ad-hoc task for managing operations