-
45%
faster turnaround time
-
30-40%
reduction in costs
-
35%
gain in efficiency
CLIENT CHALLENGES
- A leading US-based private equity and credit firm faced substantial operational challenges with their existing PE & credit solution.
- Inflexible and Complex: Despite using a solution for over two years, the client remained dissatisfied due to the tool's complex structure and lack of flexibility.
- Longer Turnaround Time: Limited control over data updates and report generation led to high turnaround times.
- Reporting and Dashboard Configuration Issues: Difficulty in configuring reports, dashboards, and KPIs in real-time.
- Limited Analytics and Visualization: Insufficient options for analytics and visualization.
- Performance Tracking Issue: Inability to effectively track performance metrics such as investment cost, realized value, IRR, and multiples.
- Substantial Costs: High cost for over 25 users.
OUR APPROACH
- Acuity Knowledge Partners implemented a strategic approach to transition the client to FolioSure, involving the following steps:
- Configuration: FolioSure was seamlessly configured based on the client's data structure and reporting needs.
- Data Migration: Historical data was migrated from the previous platform to FolioSure during the implementation phase.
- Managed Services: Our team developed data templates and coordinated with portfolio managers for periodic financial updates.
- Bespoke Reporting: Customized output reports and insightful dashboards were set up tailored to meet the client's requirements.
- Validated Data Access: The client received access to FolioSure with fully validated data and complete audit traceability.
- MIS Tracker: A detailed MIS tracker was provided for data collection and missing KPI information.
IMPACT DELIVERED
- The transition to FolioSure delivered significant improvements, including:
- Configurable Reporting: The client gained control over the tool, enabling them to configure quarterly reports as needed.
- High Efficiency and Short TAT: Data extraction and reporting turnaround times were reduced by 45%, with real-time data and report updates.
- Advanced Analytics: Enhanced visualization charts on the dashboard facilitated quick and informed decision-making.
- Accurate Data: A single source of truth was provided, ensuring 100% accurate data.
- Cost Reduction: Acuity's services were offered at a significantly reduced cost – almost 40% lesser than the previous tool.
- Milestones Achieved
- Portfolio Management: Acuity now manages the client's portfolio of 60+ companies across five funds in three regions.
- User Support: Initial support for 25 users has grown to 70+ client users, including consultants.
- Report Generation: Over 4,000 hours of support have been provided, generating and publishing 10+ reports on a quarterly basis.
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