Strategic research for a global commercial bank

  • Bespoke solutions for strategy and group corporate development

  • Competitive intelligence and benchmarking for the banking sector

  • Market intelligence and insights on disruption by challenger banks and fintechs

  • Among the top 10 global commercial banks, with a diversified business portfolio
  • Strong footprint in emerging markets
  • Key challenges faced:
    • Low visibility on increasing market competition and potential disruption
    • High cost of the function
    • Onshore teams required fast turnaround of bespoke analysis
  • Set up a pyramid-structured offshore team to deliver project-based strategic insights to senior bankers such as MDs, EDs and directors
  • Defined a well-structured training and roll out plan for the team
  • Regularly monitored and tracked client-focused business sectors; shared all updates within the defined timelines
  • Provided bespoke research and analysis support
  • Prioritised key research themes such as fintech, launch of challenger banks and technological disruption to deliver high-quality analysis centred on actionable market/competitive intelligence and sector insights


  • Conducted a detailed white-boarding session to scope out support levels and complexity
  • Provided regular updates on disruptive market segments, enabling the client to define new market opportunities and track competition
  • Improved the in-house team’s efficiency through saving time on desk-based research and analysis
  • Set up a sector-focused team with a deep understanding of the banking industry, able to track competition and benchmark incumbents and challenger banks
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