Global benchmarks and investment management firm

  • 100%

    automated solution for data sourcing, processing and addressing manual errors and anomalies

  • c.40%

    cost reduction in TOM by establishing an offshore dedicated team of experts

  • 45

    FTEs (technology and index experts)

  • The client, with a multi-year investment plan to relaunch its benchmark business, aspired to become a leading benchmark index provider. After an extensive evaluation of potential partners, Acuity was chosen as a strategic partner to render index support services on both index technology and index operations and research. A team of 45 technology and index resources currently provide index support to the client.
  • Index technology
  • Acuity deployed a dedicated team of tech architects, UI developers, .NET developers and Azure specialists as part of a high-frequency index platform development and maintenance programme
  • The platform has capabilities to source data from multiple sources, cleanse the data, store data as a golden copy to be fed into a rule-based index calculator and deliver performance and risk analytics with multi-channel distribution
  • Advanced and complex UI development with industry-leading throughput was a key design principle
  • We provide end-to-end building and maintenance of the platform, and index operations and research
  • Index operations and research
  • Index operations team providing 24x5 coverage supports the client with the entire index process cycle
  • Support before and after index launch and publications
  • Data structuring, cleansing and standardising
  • Feed setup and file formatting for index data integration and mapping
  • Implementing corporate action, pricing checks, etc. and monitoring impact on index attributes and index calculations
  • Research on security-level data – free float, shares O/S, nationality, industry classifications, country assignments, revenue breakdown
  • Compiling end-to-end documentation and SOPs on all structural and operational parameters
  • UAT testing, identifying bugs and raising JIRA requests, liaising with tech team to resolve issues
  • 100% elimination of vulnerabilities by developing a robust, secured and user-friendly application
  • 90% of client’s time freed up to concentrate on new index launches and development
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What we have done

Corporate action adjustment support
What we are proud of


annual cost savings


new indices

Daily index management support to an ETF provider
What we are proud of


cost saving


operational bandwidth saving