Financial Spreading Support for a Top 10 Canadian Bank

  • 40-50%

    in annualized cost savings

  • 20%

    faster decisions on new loans

  • 99.9%

    accuracy of delivered output

  • >45,000

    hours projects delivered


CLIENT CHALLENGES
  • Slow loan approvals
  • Inconsistent spreading at branch level
  • Irregular monitoring
  • Rteduced front office productivity
  • Lack of defined process and methodology document
OUR APPROACH
  • Centralized spreading process to remove inconsistencies across branches
  • Pyramid based offshore team set-up based on the complexity of spreads
  • Historical data validation to make it consistent across the database
  • Prepared detailed methodology document based on client’s internal credit policy to produce a standardised output across the bank
  • An automated and integrated workflow tool is designed to place, update, prioritize and track all the requests
  • Urgent spreads delivery within 24 hrs and high quality output
IMPACT DELIVERED
  • Seamless onshore and offshore transition through specifically designed End-to-End process maps
  • Stringent service level agreements to ensure timely delivery and high quality output
  • Multi-layered governance structure to track performance and productivity, identify headwinds and implement appropriate measures
  • Channelized efficiency gains to deliver more value added work and effective management of work-flow
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