Executive assistant/personal assistant support under operational and research admin support

Executive assistant support to C-suite executives of a European finance firm

  • 40% cost saving

  • Experienced and skilled sourcing, with zero time spent on recruitment and training

  • Hassle-free execution

  • Less or no time spent on admin tasks


CLIENT CHALLENGES
  • Support a network of C-suite executives with their day-to-day operational tasks
  • Ability to handle overall calendar management, travel management, invoice and expense management and other operational tasks
  • Ability to fit into the European culture and be able to provide real-time support
OUR APPROACH
  • Deployed three experienced executive assistants to support the group of C-suite executives
  • Liaised with the executives to understand the skill requirement, and identified suitable candidates who fit these requirements in terms of skills, personality and attitude
  • Skills: proficiency in calendar management, travel management, invoice and payment management, project management and public relations. Excellent written and verbal communication skills, time management, attention to detail, business maturity, pro-activeness and responsiveness
  • Technology know-how: well versed in project management software, cloud-based document-sharing platforms, scheduling tools, MS Office, etc.
  • Personality traits: good “culture fit”, with high integrity, modesty and positive attitude; able to maintain high confidentiality.
IMPACT DELIVERED
  • 40-50% cost saving vs hiring the skill set onshore
  • Hassle-free execution, zero time spent on administration and people management
  • Proof-of-concept methods through three-month pilots, prior to extending to annual contracts
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What we have done

CRM
What we are proud of

40%

cost saving

c.40%

increase in onshore bandwidth

Corporate access
What we are proud of

Near real-time calendar refresh

40%

cost saving

T&E and invoice processing
What we are proud of

40%

increase in efficiency

Increase in data accuracy

CRM and business intelligence
What we are proud of

40%

cost saving

c.40%

increase in onshore bandwidth