eNPS for a Global Hospitality Firm

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What we have done

Sentiment analysis of online reviews to validate survey insights for an SaaS company
What we are proud of

Triangulated unsolicited user feedback with internal survey findings

Identified gaps in perception between survey and review data

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Cross-platform validation of social media metrics for a personal-care brand
What we are proud of

Identified optimal content formats and ideal posting times based on both data sources

Verified that self-reported behaviours were consistent with actual social media engagement

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Decision tree analysis for a consumer credit firm
What we are proud of

Mapped key decision factors influencing credit card adoption

Optimised marketing efforts through data-driven targeting

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Van Westendorp pricing analysis for a Canadian health and wellness brand
What we are proud of

Identified the optimal price range for a new organic supplement

Balanced affordability perception with premium brand positioning

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Conjoint and latent class analysis (LCA) for a Southeast Asian (SEA) smart wearables brand
What we are proud of

Segmented users into four distinct buyer personas

Achieved 27% uplift in product preference alignment across SEA markets

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Kano and factor analysis for a European online fashion
What we are proud of

Enhanced customer satisfaction

Simplified survey data

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Maximum difference scaling (max-diff) analysis for a LatAm insurance provider
What we are proud of

Identified top value drivers for insurance plan selection

Improved plan uptake by 17% across target LatAm markets

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