ECM support for a UK-based bulge-bracket investment bank

  • USD 7m

    In savings

  • 18-20%

    More client-facing time

  • 35-40%

    Productivity gains

  • EUR 50bn

    Support on EUR 50bn worth of deals

  • Among the top 10 investment banks in Europe
  • Key challenges:
    • High resource costs and constrained budgets
    • Challenging market conditions
    • Tight deadlines
    • Lack of quick access to the talent pool
  • Established an offshore ECM team, fully integrated with the client team, offering support to the Corporate Broking, Equity Linked, and Origination and Execution teams
  • Reviewed and re-engineered critical processes to ensure consistent delivery at all times
  • Created a seamless process and workflow mechanism through continuous improvements via an active communication channel
  • Maintained focus on initiatives (technological and other) to drive efficiency gains in an effort to deliver higher volumes with the same resources
  • Encouraged teams to follow best practices, e.g., robust quality checks at each level and adherence to strict confidentiality agreements and compliance procedures to ensure high data security


  • Automated tasks to deliver more output; this enabled the Acuity team to handle more complex analytics with senior bankers (director level and above)
  • Leveraged time-zone difference effectively, offering maximum coverage during UK trading hours, starting support from as early as 05:00 UK
  • Took ownership of transactional and recurring types of work, enabling the bankers to focus on more critical tasks
Thank you for sharing your details

Your file will start downloading automatically

If it does not download within 1 minute,

Share this on