Debt capital markets (DCM) and rating advisory support to a Singapore-based commercial bank

  • 15% more client-facing time, with 3-FTE support

  • USD30k annual cost savings per headcount

  • 24-hour turnaround for urgent tasks

  • Coverage of first-time/existing issuers from 10+ sectors

CLIENT CHALLENGES

  • Tedious, recurrent market update tasks
  • Time-consuming document translation
  • Quick preparation of initial indicative rating assessment
  • Lack of capacity to prepare rating presentation slides and build detailed financial models
  • Less time to meet clients
    • More business development needs with increasing competitive pressure
    • Difficulty in hiring onshore talent
  • High cost of junior in-house analysts

OUR APPROACH

  • Rapidly set up a team with an experienced senior providing guidance and oversight
  • Formulated a well-structured training plan customised to client requirements
  • Ensured seamless communication with client to fully understand client objectives
  • Effected efficient turnover, targeting delivery of urgent requests within 24 hours
  • Provided support in areas including the following:

IMPACT DELIVERED

  • Generated standardised output following systematic procedures to ensure compliance and delivery quality, freeing up c.15% of client’s capacity
  • Integrated with the client team and provided the entire spectrum of value-added services over the lifespan of current projects
  • Provided bilingual support and local-market expertise
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