-
USD500k
in annual cost saving
-
7
sectors covered
-
40%
reduction in onshore team’s workload
Client Challenges
- The client wanted Acuity’s support in conducting interim and annual credit reviews on companies from diverse sectors.
Our Approach
- Started working on virtual machines with access to all client tools and applications
- Conducted knowledge-sharing sessions for the Acuity team, providing details on workflows
- Successfully transitioned work from the onshore to Acuity within a short period of time
- Gained access to the client’s proprietary credit underwriting and monitoring application
- Compiled mutually agreed KPIs and SLAs, in line with the client’s systems and processes
- Scheduled regular governance calls to ensure all senior stakeholders were involved in the process
Value Delivered
- High-quality credit reviews within a short period of time
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