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40% cost reduction
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500+ market indicator time series data pulled from source providers
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One centralised repository accessible through APIs
CLIENT PROFILE AND CHALLENGES
- One of the top 15 US commercial banks, with a well-diversified loan portfolio
- Key challenges were
- Slow market response time
- Inadequate client facing time for portfolio managers
- Increasing regulatory pressure
- Difficulty retaining onshore talent
- High cost of function
OUR APPROACH
- Set up a pyramid-based offshore team based on the complexity of the work
- Delivered a well-structured training and rollout plan
- Set a target to deliver urgent spreads/quotes within 24 hours, complete all reviews within the regulatory deadlines and produce high-quality output
- Supported in standardising review templates, new money transactions, reviews for portfolio purchase transactions, UAT for new risk rating platform and responding to regulatory queries
- Achieved overall productivity improvement of 10-15% across different support functions
IMPACT DELIVERED
- Acuity Knowledge Partners conducted a detailed whiteboarding session to scope out support levels and complexity.
- Deployed highly skilled technology and quant subject matter experts and achieved 40% cost reduction
- Facilitated third-party API integration and pulled 500+ market indicatorsβ time series data from source providers
- Deployed a centralised repository for firm-wide scenario definitions, accessible through APIs
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