Banking Operation Support to US-Based Global Advisory Firm

  • 300+

    Bankers/Clients Served on Ongoing Basis

  • ~90%

    Team Utilisation Since Inception

  • 50+

    Daily Requests Resolved


CLIENT CHALLENGES

  • The relationship started in September 2024. Currently 8 FTEs supporting the Investment Banking team for expense management, 1 FTE supports the US Corporate Finance team for FP&A, 1 FTE supports the UK Corporate Finance team on accounting and 1 FTE supports the US Corporate Finance team for CRM
  • FTEs have a background in finance, expenses and accounting processes and are experienced in platforms such as Workday, DealCloud, SAP Concur and corporate travel management
  • They provide coverage to the US team across EST schedules from Costa Rica and across GMT schedules from India

OUR SOLUTION

  • Creation of monthly and weekly spending reports, with detailed information on expense types and amounts, while auditing expense reports as separate process
  • Validation of requests with representatives and various sources to ensure accuracy of data provided, as well as timely creation and review of expense reports and invoices
  • Creation and monthly update of consolidated and benchmarking reports that provide detailed information about revenue, headcount metrics and client metrics for group head of each division
  • Support on earnings reports updates, adjustments and changes per quarter while working on submission and follow-ups of vendor contracts, ensuring contracts meet all company demands and providing easier path for budget approvals due to FP&A involvement
  • Creation of dashboards as per bankers’ requests in platform and update of financial sponsor meeting reports on weekly basis

KEY BENEFITS

  • Reduction in average report creation time, due to specialised skills of team member and absorption of additional responsibilities owing to onshore attrition
  • Real-time turnaround on urgent tasks and assistance on monthly and quarterly closing cycles
  • Shortened average submission-approval-payment cycle for expense process
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What we have done

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Bankers Served

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Weekly Requests Undertaken

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cost savings vs. onshore hiring

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Feedback rating

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T&E Management for US-Based Investment Bank
What we are proud of

800+

Bankers Served

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Team Utilisation Since Inception