“Offshoring and centralizing to transform the front office”

BAI | July 22, 2021

The regulatory and market environment is ever-evolving. Relationship managers at banks and credit unions find it a challenge to balance their role as an effective first line of defence with meeting commercial business and revenue targets.

Our expert, Rajul Sood, Global Head of Commercial Lending, weighs in on how offshoring and centralising can transform the front office.

Extract from the article- “Rapidly evolving portfolios in the current environment, multiple fragmented systems and a number of digitalization initiatives within banks make the jobs of RMs extremely complex and stressful. This has a cascading effect on customer relationships and a decreasing share of wallet, with less and less time spend on client differentiation or customer-facing activities.”

Latest News

“Campaign to Kill Off Libor Is Boosted by Landmark Bond Sale”

Read More
“U.S. loan funds see fifth consecutive weekly inflow: Lipper”

Read More
Private Equity Wire
Expecting More: The evolving demand for ESG and impact investing | Private Equity Wire

ESG, Impact Investing, IRRs

Read More
People Management
Why businesses must seize the opportunity for cross-border recruitment

business growth, cross border clients, digital world

Read More
Institutional Real Estate inc
Dark times: Lower-grade office stock is weighing down portfolios across Europe — but offloading or improving assets is no easy task

arbitrage, Commercial Real Estate, conversion to office

Read More
Global Finance
GCC: An Oases Of Calm, For Now

GCC Banks, Global Situation, ‘Real estate’

Read More