Featured in The European Financial Review

The European Financial Review | August 21, 2022

Financial services: Flick the switch and stand back? Not yet

“The impact on KPOs has been significant because fast and remote deployment to solve client issues is what our sector does best”

Robert King
CEO, Acuity Knowledge Partners

Acuity Knowledge Partners’ CEO Robert King speaks on emerging trends in the financial services sector and the future of knowledge process outsourcing. Read the exclusive interview with The European Financial Review

“The KPO sub-sector and the wider financial services sector still have years of complex and expensive research and development ahead before things will be as simple or as commoditised as literally switching on a box,” he explains.

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