Introduction
Introduction
More and more companies are striving to become sustainable, are disclosing their extra-financial performance and are benefiting from the array of opportunities presented by sustainable business practices across the environmental, social and governance dimensions of sustainable development. Naturally, companies seek to understand how sustainability could be managed optimally internally.
At Acuity, the solution offered to clients is the Sustainability Management Control Framework Model (copyright, 2024) (Ghosh, 2020) that is based on seven management controls found primarily in a large for-profit organisation. The constituents of the Sustainability Management Control Framework Model are as follows
- Cultural controls 
- Strategic planning 
- Budgetary controls 
- Performance-measurement controls 
- Rewards-based controls 
- Administrative controls 
- Governance-related controls 
These management controls are adapted for the effective management of both financial and non-financial dimensions of corporate activities and performance. The model is based on systems thinking, reflecting a holistic approach acknowledging the interdependencies that exist within each facet of management control.
Key aspects
Key aspects of cultural controls for sustainable decision-making:
- Aligning sustainability with corporate mission, vision and purpose statements 
- Setting expectations around corporate sustainability, and legitimising actions 
- Communication, shaping expectations, developing sustainability-oriented knowledge systems 
- Creating shared value 
- Internal training and capacity enhancement 
- Employee-organisational value alignment 
Key aspects of strategic planning for sustainable decision-making:
- Identifying salient stakeholders, both internal and external 
- Assessing stakeholder expectations and perceptions of sustainability aspects affecting the company 
- Identifying material sustainability issues by surveying salient stakeholders 
- Conducting scenario analysis 
- Incorporating material sustainability issues in strategic plans 
- Applying analytical techniques 
- Developing firm-specific resources (internal capacity and capability) 
- Encouraging cross-functional participation and dialogue 
- Setting short-, medium- and long-term goals/targets 
Key aspects of budgetary controls for sustainable decision-making:
- Integration with budgets, itemisation 
- Investment plans 
- Budgetary allocations for sustainability 
- Immunity from financial distress 
- Participatory budgeting 
- Budgetary rigidity and sustainable innovation 
Key aspects of performance-measurement controls for sustainable decision-making:
- Monitoring sustainability-oriented goals 
- Use of sustainability KPIs for internal decision-making 
- Advanced PMS (e.g., lifecycle analysis) 
- Stakeholder (including employee) input in the KPI development process 
- Financially quantified sustainability KPIs (e.g., efficiency ratios) 
- Balanced score card 
- Interactive use of KPIs 
Key aspects of rewards-based controls for sustainable decision-making
- Rewards system alignment with sustainability KPIs 
- Used in rewarding workforce at different levels 
- Use of financial/non-financial rewards 
- Short-term/long-term perspective 
How Acuity Knowledge Partners can help
We provided a brief overview of the relevance of each component of management control in promoting sustainable behaviour and an optimal way of managing sustainability internally. We help organisations assess their preparedness for management control. We provide a short questionnaire to employees at all levels, based on each of the management controls described above. It attempts to evaluate an organisation’s sustainability management practices and identify gaps and current focus areas. This enables us to gauge how an organisation manages sustainability internally and to identify best practices to address shortcomings.

 
										


