Lenders are looking to achieve a favorable cost-to-income ratio, while complying with stringent regulatory requirements. Customers are seeking a differentiated experience, whereas technology is playing a wider role in lending transformation. Banks will need to ensure that strategic programs are integrated to generate value with minimal internal re-structuring.
Key Takeaways
• Challenges faced by traditional lenders globally
• Strategies that can be explored by lending firms to stay ahead of the curve
• Best practices based on how your peers are enhancing client differentiating activities
• Improving Risk Management for commercial banks and lending firms