Uberisation of Lending: How banks can stay ahead of the curve

Uberisation of lending is about improving speed to market, achieving differentiated customer experience with the front office getting more customer face time.

Rajul Sood
Senior Director,
Commercial Lending

Lenders are looking to achieve a favorable cost-to-income ratio, while complying with stringent regulatory requirements. Customers are seeking a differentiated experience, whereas technology is playing a wider role in lending transformation. Banks will need to ensure that strategic programs are integrated to generate value with minimal internal re-structuring.

Key Takeaways

  •  Challenges faced by traditional lenders globally

  •  Strategies that can be explored by lending firms to stay ahead of the curve

  •  Best practices based on how your peers are enhancing client differentiating activities

  •  Improving Risk Management for commercial banks and lending firms