Kiran plays an active role in onboarding new Investment Banking client with special focus on Public Finance. He has rich experience in transitioning and setting up the dedicated teams for new clients and existing relationships. Actively engages with clients to analyze and understand the client requirements and identify solutions and plan for process transitions or migrations. Alongside onboarding the new clients, he is managing multiple client accounts, where his responsibilities include resource and talent management, delivery quality and client satisfaction management, governance and MIS, regular communication with the senior stakeholders for smooth functioning of the relationship, and implementing industry best practices in the Acuity team for IB Analytics. Also, works closely with the client senior stakeholder on the automation initiative to improve productivity and create more bandwidth for value added tasks. Additionally, actively engages in training and knowledge management, mentoring and coaching.