Breaking barriers: How to maximize ROI in a digitization-led lending transformation

Crises are catalysts for change, and companies need to either reinvent themselves during such events or make way for competition. The pandemic has undeniably reinforced the urgency to accelerate digital transformation across sectors. For banks, specifically, a key strategic priority is not only to adopt new systems and applications but also build analytics capabilities within lending processes. This will offer customers a seamless digital experience, enable banks to develop agile processes and improve risk governance. Banks are also assessing partially automated risk-evaluation processes and building a comprehensive database for effective decision making.

The webinar panelists cover all aspects related to the challenges faced during a digitization-led transformation—why there is a need to build analytics over unified loan-management systems and how a digitized credit-analysis process can be adopted for faster and better lending decisions

We recommend this webinar for those looking to transform their lending processes to drive new business and improve the customer experience and risk-governance practices.

Key Takeaways
  • • How the economic slowdown is impacting the banking business

  • • What are the digitization challenges in the ‘new normal’

  • • Why is there a need to automate credit analysis

  • • What are the challenges in automating the credit-analysis process

  • • Why is there a need to embed data analytics in a digitized lending process

  • • How the roles and responsibilities of banking staff will evolve as banks incorporate
      AI into their processes

  • • Why is it necessary to blend domain expertise with technology while formulating an
      automation strategy


Brian Johnson

Senior Vice President & Commercial Credit Director

Umpqua Bank

Nick Rusling

Head of Portfolio Management, Corporate & Investment Banking


Antoinette (Toni) Smith

SVP, Segment Head Commercial, Agriculture, and Public Sector UW


Rajul Sood

Senior Director & Global Head of Commercial Lending

Acuity Knowledge Partners

Damian Burleigh

Chief Revenue & Marketing Officer

Acuity Knowledge Partners

David Fellows

Chief Digital Officer

Acuity Knowledge Partners

Breaking barriers: How to maximize ROI in a digitization-led lending transformation

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