The Official Blog of Acuity Knowledge Partners

What makes our Costa Rica a great place to work

Published on May 8, 2014 by Miriam Manrique

At Acuity Knowledge Partners (Costa Rica centre), we take being a great place to work seriously. We believe that developing and maintaining a positive culture and environment creates a sense of belonging. This is extremely important as it fosters the professional and personal growth of each and every person who joins our organisation. As a result, we have become a unique and special team, working together to exceed the company’s goals and achieve top-notch results.

We have focused our efforts in three main areas, which we believe make us a great place to work.

Credibility, fairness and camaraderie: We have created an “open-door” culture, where we encourage assertive communication. Managers act as coaches to achieve trust across the organisation, thereby promoting a sense of ownership and empowerment that fosters the belief that we are all in this together.

Best-in-class talent development: People are exposed to three factors that make them grow at a really fast pace, transforming them into outstanding professionals. These are: i) our training and knowledge management department, ii) our prestigious and demanding clients and iii) our culture and ability to share knowledge and work with the brightest professionals on a daily basis.

Spreading smiles and doing what we love: We have four committees that employees can join according to their interests and preferences: i) The Fun and Sports Committee, ii) The Social Responsibility Committee, iii) The Environmental Committee, and iv) The Health and Safety Committee. Our employees are in charge of managing these teams, and we encourage and empower them to come up with their own goals, strategies, action plans and activities. Over the past two years, the contributions and great efforts of the employees have helped us win two prestigious awards related to these activities.

The reason our Costa Rica office made the list of Great Places to Work® for the fourth consecutive time is being successful at combining the best of our people with the best of our company and clients to achieve top-notch results and exceed expectations for all the stakeholders involved.

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About the Author

Miriam has over 16 years of work experience transforming, growing, and leading near-shore specialized finance companies with high levels of client satisfaction and employee engagement; our Costa Rica center has been ranked as a Great Place to Work for nine years consecutively. She is ranked in the Top 100 Business Women in Latin America. A CFA charterholder, she holds a Master of Business Administration in Finance and Economics, a Certification in Strategy and Innovation, and a Bachelor’s degree in Economics.

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