Overview
The lending landscape is fast evolving. Demand for quicker decisions in lending, increasing competition and pressure to reduce the cost-to-serve ratio have led global financial institutions not only to transform their business, but also to run lean and highly efficient operations through a scalable and centralised delivery model.
At Acuity, we offer bespoke, best-in-class solutions by fully understanding business needs. We help financial institutions centralise, standardise and optimise loan and treasury operations so they can formulate high-quality business operations frameworks and increase overall speed to market
Support We Offer in Lending Operations
- Deal modification & reconstruction
- Rollovers – notices, payment, advances, rate changes
- Manage queries raised by clients – transaction history, invoices etc
- Research and inquiry
- Setup auto debit on loan
- Perform reversals and reconstruction of loan
- Limit management
- General ledger reconciliation
- Month end reports reconciliation
Support We Offer in Lending Operations
- Deal modification & reconstruction
- Rollovers – notices, payment, advances, rate changes
- Manage queries raised by clients – transaction history, invoices etc
- Research and inquiry
- Setup auto debit on loan
- Perform reversals and reconstruction of loan
- Limit management
- General ledger reconciliation
- Month end reports reconciliation
What we have delivered annually
100,000+
loan servicing widgets
50,000+
collaterals booked and terminated
25,000+
past due and recon managed
200,000+
call back
Customer Testimonials
Thank you so much for your help over the past week with the SBA PPP deals. We could not have made this much progress without your help. At this time, the team can shift its full attention back to the core portfolio activities. Please share this with all who are assisting.
Head of SBA, BB, and MM Portfolio Monitoring
Leading US Regional Bank
Nice chatting with you again this morning. I genuinely appreciate and value the great work that our Acuity team in India performs for the bank. I continue to ask them to do more challenging type of work and they continue to rise to the occasion. My division would genuinely be struggling without the high quality of work that they perform for us. Really nice to have them on my team.
Executive Vice President, Credit Services Divisional Director
West Coast Bank
I am impressed by how nicely the reporting is designed and organized. I have reviewed the cases completed so far and think they have been completed very well. I could clearly see that each document had been reviewed and notes with result. Great job so far on the PPP project, well done!
Centralized Portfolio Monitoring Manager, Centralized Portfolio Services
Top West Coast Bank
Automation and workflow management platforms
Engagement management solution
BEATFlow is an easy-to-onboard and adaptable workflow management system. It provides a quick and clear view of the ongoing activities
Proprietary engagement management solution
How we are different
ONE-STOP SHOP FOR LENDING OPERATIONS
FINANCIAL SERVICES DOMAIN EXPERIENCE
SCALABLE PARTNER
FLEXIBLE ENGAGEMENT MODEL
TECH-DRIVEN INNOVATIVE SOLUTIONS
What we have done
Loan Servicing support to a French HQ Bank (US book)
What we are proud of
40-50%
reduction in the request
30%
improvement
Loan booking and deal trading support to a US Commercial Bank
What we are proud of
25-30%
reduction in the request
40%
reduction in client escalations
Collateral and limit management: Exposure monitoring for US commercial bank
What we are proud of
100%
adherence to credit policies
40-50%
reduction in collateral management costs
Augmenting support across the treasury lifecycle for US regional bank
What we are proud of
40-50%
reduction in costs
20%
reduction in operational risk
Our Perspective on Lending Operations
Meet our experts
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