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USD30k annual cost savings per resource
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Timely turnaround on regular tasks and flexibility to handle urgent work
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Freed up 10% of client’s capacity with 1-FTE support on recurring tasks
CLIENT CHALLENGES
- Tedious, recurrent market update tasks
- Capacity tied up with recurring news searches and market commentaries
- Time-consuming document translation
- High cost of junior in-house analysts
OUR APPROACH
- Rapidly deployed an experienced analyst to provide temporary support and kick-start the engagement
- Followed up with onboarding a permanent junior resource to provide support, with guidance and oversight of a senior
- Formulated a well-structured training plan customised to client requirements
- Ensured seamless communication with the client to fully understand client objectives
- Ensured efficient and timely turnaround of regular tasks and flexibility to handle urgent ad hoc tasks
- Helped the client handle most of the time-consuming tasks such as the following:
- Regular market updates
- News run and market commentaries
- Professional document translation
- Investor profiles
IMPACT DELIVERED
- Generated standardised output following systematic procedures to ensure compliance and delivery quality, freeing up c.10% of client’s capacity
- Trained a junior resource, with knowledge transfer and guidance of an experienced senior
- Provided bilingual support and local-market expertise with a competitive cost advantage
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