Corporates and Consulting

 

San José,Costa Rica

Reference code -

7 months ago

Education/ Experience and Skill Requirement
    • Bachelor’s degree or current student of Business Administration, Economics, or a similar major.

    • Oral and written knowledge of English at a fluid level.

    • Preferred experience in coordination and other administrative activities preferred with strong multi-tasking and organizational skills.

    • Proficiency in Excel, Word and PowerPoint.

    • Strong good customer service background

    • Ability to manage customer/stakeholder expectations

    • High attention to detail

    • Well-developed communications skills; written and oral fluency in English

    • Solid problem-solving orientation, ability to work in a fast-paced, team and customer-oriented environment


Responsibilities
    • Manage the request intake from the system in a timely manner.

    • Coordinate, assign requests accordingly to the entire assigned team; handle and create follow-up requests and time extensions needed by this team

    • Liaise with onshore team/client for any internal support required on requests

    • Track case codes and follow-up with requestors when codes are missing

    • Making sure that request capacity is filled for all off-shore researchers.

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See how we usually go about your selection

Step 1

Resumes sourced from multiple sources will be evaluated vis-à-vis the required skill sets

Step 2

The HR will contact the shortlisted applicants for the interview process

Step 3

There will 2-3 rounds of interviews (Telephonic/Face to Face/Skype, etc.)

Step 4

The candidate who clears all the rounds will be shortlisted for the final offer

Step 5

HR to then get in touch with the candidate for salary discussion/Date of Joining etc